Worldwide Shipping 
We work with Customs 
Secure Payments
FAQ's About NAD+
& NADclinic
Find out further information about NADclinic
General
What is the NADclinic Marketplace?
The NADclinic Marketplace is our secure B2B ordering platform, designed exclusively for clinics, medical professionals, and distribution partners. It provides direct access to our pharmaceutical-grade NAD+ portfolio, peptides, exosomes and diagnostics.
Who can register?
Licensed clinics, wellness centers, medical professionals, pharmacies, and approved distributors. Each application is reviewed and verified by our team before activation.
How do I create an account?
Simply Register on the Marketplace home page, complete the application form, and submit your clinic or business documentation. Our team will review and approve access within 1–2 business days.
Is there a minimum order quantity (MOQ)?
Yes, MOQs apply depending on the product. Typical MOQs start from 10 vials for NAD+. Larger wholesale discounts apply at higher volumes.
Do you ship globally?
Yes. We supply worldwide, subject to local import regulations
Products
What products are available on the Marketplace?
The Marketplace offers NADclinic’s full portfolio, including NAD+ therapeutics, the NADSQx Smart Pen, methylene blue, peptides, exosomes, IV infusion ingredients, and diagnostics
What certifications and testing do your NAD products have?
All NADclinic products are manufactured in GMP-licensed facilities, with full Certificates of Analysis (CoAs), sterility and endotoxin testing, and anti-tamper/counterfeit technology.
Is there tiered pricing or wholesale discounts?
Yes. We offer volume-based pricing with increasing discounts at higher order tiers. For full details, please contact support.
Orders & Payments
What payment methods are accepted?
We accept bank transfers and secure online payments via Stripe
How do I track my order?
Once shipped, you will receive a tracking link via email
What is the lead time for shipping?
Orders typically dispatch within 48–72 hours of payment confirmation. Delivery times vary by region (typically 2–7 business days).
Shipping & Logistics
How are products shipped and stored during transport?
Products are shipped in protective, validated packaging with temperature and tamper safeguards.
What are the shipping costs?
Shipping costs are calculated automatically at checkout based on order volume and destination.
Do you provide customs clearance support?
Our logistics team provides support for customs clearance where required.
Regulatory & Compliance
Do I need a prescription to order?
Yes. All orders require a valid prescription from a licensed physician. This ensures compliance with medical regulations and guarantees safe and appropriate use of our products.
Do you provide technical information for NAD?
Yes. Technical documentation and instructions for use are available
Do you provide recommended instructions for your products?
Yes. We provide recommended instructions for use and professional guidelines to support safe and effective administration.
Partnership & Support
Can I become a partner in my region?
Yes. Please contact our Global Growth team to discuss partnership opportunities.
How do I contact customer service for urgent issues?
Our support team is available for urgent clinical or logistical matters. Contact us
